Legal

Privacy Policy

Last updated: 7 May 2026

BY A CLOTH ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit byacloth.co, interact with our social media accounts, or purchase our products through our official marketplace stores.

1. Information We Collect

We may collect the following types of information:

  • Contact information such as name, email address, phone number, and shipping address (only when you contact us or place an order).
  • Communication content when you reach out via email, WhatsApp, or social media.
  • Technical data such as browser type, device type, and anonymized analytics when you visit our website.
  • Marketing performance data from advertising platforms (e.g. TikTok, Meta, Shopee) used strictly to measure campaign effectiveness.

2. How We Use Your Information

  • To fulfill orders and provide customer support.
  • To improve our products, website experience, and brand communication.
  • To manage and optimize our advertising on platforms such as TikTok for Business, Meta Ads, and Shopee Ads.
  • To comply with applicable laws and regulations.

3. Sharing of Information

We do not sell your personal data. We may share limited information with trusted service providers (e.g., logistics partners, advertising platforms, analytics tools) solely to operate our business and run our campaigns responsibly.

4. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may request access, correction, or deletion of your personal data by emailing us at admin@byacloth.co.

6. Third-Party Platforms

Our website may link to third-party platforms such as Shopee, Tokopedia, TikTok, and Instagram. Their own privacy policies apply when you visit those services.

7. Changes to This Policy

We may update this policy from time to time. Any significant changes will be reflected on this page with an updated date.

8. Contact Us

Questions about this policy? Reach us at admin@byacloth.co.